WHAT IS EFTS?
The Electronic Fund Transfer System (EFTS) is a transaction-based electronic billing system for interlibrary loan (ILL) and document delivery charges. It is maintained by the Medical Library Association (MLA) in support of resource sharing among the medical library community.
WHO USES EFTS?
The primary users are participant libraries in NLM's DOCLINE ILL request routing system. Others in The Network of the National Library of Medicine (NNLM) are encouraged to join EFTS.
HOW DOES EFTS WORK?
DOCLINE ILL transactions, once complete, are automatically transmitted to EFTS daily for participant libraries. Lenders log into EFTS to approve these transactions and bill borrowers for filled requests, or to manage their accounts and configuration.
WHY USE EFTS?
EFTS eliminates the need to create invoices and to process reimbursement checks for ILL between participants. It also:
- Reduces administrative costs and improves cash flow
- Assists with collection development monitoring
- Reduces human error and increases efficiency
HOW CAN MY LIBRRARY JOIN EFTS?
HOW DOES MY LIBRARY END EFTS PARTICIPATION?
HOW CAN I GET HELP WITH EFTS?
For questions and assistance, please contact EFTS Customer Support at MLA, or call 312.728.3415 from 9am to 5pm (Chicago, USA), Monday through Friday.